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    AI and the Art of Customer Experience

    Today's customer service falls short of expectations, with many people expressing frustration at having to explain their issues repeatedly or dealing with unintelligent chatbots. That's where AI-enhanced customer service centers come in. With Webex Contact Center, you can harness the power of AI to offer your customers and constituents rapid engagement, swift solutions, and context to their encounters— the top factors that contribute to customer satisfaction. Not only do customers receive faster agent response times, but organizations also see reduced average handling times, thanks to AI-generated summaries. Explore our latest infographic to learn more about how 85% of Webex Contact Center customers are improving customer engagement with AI features. As a Cisco technology reseller, we're on hand to help you unlock the transformative potential of AI. Contact us to get started today!

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    AI and the Art of Customer Experience published by Integrated Office Solutions Inc

    Founded in 1993, Integrated Office Solutions, Inc. provides a full range of IT Infrastructure, Facility Management, and Information Technology Support services throughout the Southeastern Region.  Our customers include commercial enterprise, State, Local, K-12, Federal Government, and Department of Defense.  Become a part of our connected community to access our integrated technology portfolio of products and services. We connect people, processes, and resources utilizing the latest technology.  We deploy 21st Century IaaS and IoT solutions for today’s connected communities.  We provide the IT infrastructure resources that run your everyday business operations.  Call us and speak with a trusted advisor.